General Troubleshooting
Registration
- I'm having a hard time getting through the registration process. What should I do?
- Why do you need my date of birth? Why are you asking for so much personal information?
- What will Huggies® do with the personal information I provided when registering?
- I have a military mailing address. Can I still register for Huggies Rewards?
Account Issues
- I tried to log in and my Huggies Rewards account is blocked. Why?
- The Points balance on my Member Account is not accurate. What should I do?
- I have completed an Extra Points activity but don't see any new Rewards Points in my Member Account. What happened?
- I'm having trouble with the site. What operating systems and browsers are compatible with Huggies.com?